Virtual conflict resolution

My interest in virtual teams is firmly rooted in my recent professional work and my lifestyle ambitions. I've been thinking through aspects of living in the two geographies of the virtual and real world for some while, and keeping an eye on web stories of interest. I plan to share more of them with you.

This one on automated arbitration is interesting, but I'm not sure about it. If we retreat behind layers of automation at the point of conflict I fear for our ability as individuals and groups to engage personally and positively when we disagree about things.